Terms of Service
Effective Date: October 20, 2025
Entity: Alexander Delegard Consulting LLC (“Company,” “we,” “our,” or “us”)
Website: https://www.yourlastchance.app
1. Acceptance of Terms
By accessing or using Your Last Chance (“Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you may not use the Service.
2. Description of Service
Your Last Chance provides an email retention platform that helps businesses customize unsubscribe pages, offer discounts, and integrate with email marketing platforms like Klaviyo and Shopify. The Service is intended for use by U.S.-based businesses only.
3. Eligibility
You must be at least 18 years old and authorized to represent a business entity in the United States to use this Service.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify us of any unauthorized use or security breach.
5. Integrations and Third-Party Services
Our Service integrates with third-party platforms such as Shopify and Klaviyo. By connecting these accounts, you authorize us to access and store necessary data (such as customer email addresses and subscription preferences) strictly for providing the Service.
We are not responsible for the terms or privacy practices of third-party platforms. Please review their respective policies.
6. Data Handling and Security
We securely store limited customer data, including email addresses, in encrypted form. We will never sell, share, or use this data for any purpose other than operating and improving the Service.
You retain ownership of all customer data imported through integrations. You grant us a limited, revocable license to process this data solely to provide the Service.
7. Billing and Payment
Payments are processed through Stripe, Inc. By subscribing, you agree to Stripe’s Terms of Service and authorize recurring billing where applicable.
Fees are charged as described on our website or within your account dashboard. All payments are non-refundable unless required by law.
8. Acceptable Use
You agree not to use the Service to:
- Send spam or unlawful communications;
- Collect or process data in violation of applicable privacy laws;
- Reverse-engineer, copy, or exploit the Service for unauthorized purposes.
9. Intellectual Property
All content, software, and materials available through the Service are the property of Alexander Delegard Consulting LLC or its licensors. You may not copy, modify, or distribute any part of the Service without written permission.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Service.
Our total liability shall not exceed the total fees you paid to us in the six months preceding the claim.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and without prior notice. You may cancel your account at any time through your dashboard.
13. Changes to Terms
We may update these Terms periodically. Continued use of the Service after such updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed under the laws of the State of Minnesota, without regard to conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Hennepin County, Minnesota.
15. Contact
Alexander Delegard Consulting LLC
Attn: Legal Department
Minneapolis, MN, USA
Email: support@yourlastchance.app